Community Guidelines

• Assume good faith. Parenting is hard; everyone is doing their best.
• Disagree without attacking. No personal insults, slurs, or harassment.
• No pile-ons. Report content you find problematic instead of dog-piling.

• Do not post identifying information about any child, including full name, school name, exact address, or photos of children other than your own.
• Do not post sexually explicit, sexually suggestive, or sexualized content involving minors. Ever. This is a permanent ban and may be reported to authorities.
• Do not share content that glorifies or depicts child abuse, neglect, or endangerment.
• Be thoughtful about sharing photos of your own children — once something is public, it’s hard to fully undo.

Do not post content that:

• Encourages suicide, self-harm, or eating disorders.
• Encourages violence, hate, or discrimination against people based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.
• Promotes illegal drugs, weapons, or other illegal activity.
• Contains medical, legal, or financial advice claiming to be from a licensed professional when it is not.
• Promotes unsafe sleep practices, untested supplements/"cures," non-evidence-based medical claims, or anti-vaccination misinformation that could endanger a child.
• Infringes copyright, trademark, or other intellectual-property rights.

• Do not post unsolicited advertising, MLM pitches, affiliate links, or repetitive promotional content.
• Do not impersonate brands, professionals, or other community members.
• Do not use the community to scrape, train AI models on community content, or build a competing service.

• Don’t share someone else’s private information (address, phone number, medical info, images) without their permission.
• If you share a story involving your partner, family member, or another parent, please respect their privacy. Use initials or pseudonyms where possible.
• Remember that posts are visible to all signed-in CoCo users.

We use a combination of automated moderation and human review.

• Reporting: tap the "Report" menu on any post or reply. We review reports typically within 24 hours.
• Automatic hold: posts flagged by our moderation classifiers are hidden pending human review.
• Takedowns: we may remove posts, hide accounts, issue warnings, or permanently ban accounts that violate these Guidelines.
• Appeals: if your content was removed in error, reply to the notice email within 30 days to request human review.
• Law enforcement: we may cooperate with lawful requests and will report suspected child-sexual-abuse material and credible imminent threats to life to appropriate authorities.

If you or someone you love is in danger, please reach out:

• Emergency: 911 (US/Canada), 999 (UK), 000 (Australia), 111 (New Zealand)
• Suicide & Crisis Lifeline (US/Canada): 988
• Samaritans (UK/Ireland): 116 123
• Lifeline (Australia): 13 11 14
• Lifeline (NZ): 0800 543 354
• Postpartum Support International: 1-800-944-4773

Email support@cocoparentingai.com. For safety or child-protection issues, please use the subject line "Safety concern" so we can triage it immediately.